Notice of Patient Privacy Practices
The covered entities that will follow the Atrium Health Enterprise Notice of Privacy Practices include hospitals, providers, practices, and post-acute care facilities, which may be amended from time to time.
Other Privacy and Medical Record Related Documents
Find medical record forms and instructions on the medical records page
Additional Guidelines
Health Information Exchanges
Health information exchanges (HIEs) are networks of electronic health information contributed by various providers. By seeing records of past care received at other locations in an HIE, providers can make more informed decisions about care plans and avoid duplicative or unnecessary treatment. We participate in several HIEs, including Atrium Health CareConnect and NC Health Connex (click on names to access their sites and opt out forms). You do not have to participate in an HIE to receive care from us, though note that opting out of an HIE does not stop us from using or sharing your information as described in the Notice of Privacy Practices. Visit the HIE sites listed above to learn more about how they share your information. The forms to opt out of participating in the HIEs are posted on each of their sites, as are the “rescind” forms if you later decide you want to re-engage in the HIE. We may update this list from time to time.
Fundraising
If you do not want to be contacted for fundraising purposes, please contact the appropriate foundation at the below email address. To help us honor your request, please include your name, address, and phone number.
Atrium Health Foundation: ahfoptout@atriumhealthfoundation.org
Cabarrus Healthcare Foundation: CHFoundation@atriumhealth.org
Floyd Healthcare Foundation: foundation-optout@floyd.org
Navicent Foundation: foundation@navicenthealth.org
Wake Forest Baptist Fundraising: OptOutFundraising@wakehealth.edu
Admission, Discharge, and Transfer
Note that we are required to share notification of your admission, discharge, or transfer (often called “ADT” information) from our facilities to your other providers. If you want to opt out of us sharing your ADT information for a particular visit, please alert the staff at the registration desk at the facility where you are being treated.
Accountable Care Organizations and Organized Healthcare Arrangements
Atrium Health owns Carolinas HealthCare System ACO, LLC (“ACO”), which is an accountable healthcare organization made up of participating providers known as “ACO participants”. Through the ACO, our patient information is combined with that of other ACO participants so the ACO can perform certain functions on our behalves, such as care coordination and joint utilization and quality assurance activities. The ACO participants have also created an organized system of health care through the ACO that allows us to use and disclose patient information in our respective records systems for permitted treatment, payment, and health care operations purposes. We also engage in an organized healthcare arrangement with caregivers in a clinically integrated setting, such as with our medical staff and care coordinators.
Contact Us
Privacy Department:
Call 704-355-2000 and ask for the Privacy Office or email us at Privacy@AtriumHealth.org